CHARLOTTE – Global restaurateur HMSHost announced that it has been awarded a 10-year contract for the company to continue to operate and expand food & beverage offerings at Charlotte Douglas International Airport. Under the contract, HMSHost will continue to operate to 2030, with 2015 sales of approximately $120 million.
“HMSHost is absolutely thrilled to be awarded this contract by Charlotte Douglas International Airport to continue delivering world-class dining to travelers,” said HMSHost President and CEO Steve Johnson. “With the strong partnership we have had with Charlotte Airport and our local partners, we have been able to deliver award-winning restaurants, unique culinary offerings, and best-in-class customer service, elevating the traveler experience to help ensure that Charlotte Airport is one of the most distinguished airports in the world. We look forward to continuing this journey together.”
“We are pleased to continue partnering with HMSHost through 2030,” said CLT’s Assistant Aviation Director of Business and Revenue Haley Gentry. “Our partnership with HMSHost over the years has contributed to CLT creating a premier airport for travelers. They continue to lead airport concessionaires in providing high quality food and beverage options that meet the needs of passengers, as well as enhance their overall customer experience at the Airport.”
HMSHost currently operates 43 dining locations at Charlotte Douglas International Airport including its exclusive restaurant 1897 Market, recognized as 2016 Best New Food & Beverage Concept by both Airport Revenue News and Airports Council International-North America; and Dale Jr.’s Whisky River, recognized as Best Airport Bar by USA Today’s 10Best Readers’ Choice Travel Awards. HMSHost also operates other well-loved brands including Bad Daddy’s Burger Bar, Brookwood Farms BBQ, and the award-winning Beaudevin, as well as the nation’s favorite coffee brand, Starbucks, among several other brands. HMSHost also partners with multiple locally-owned restaurateurs, who currently operate 15 locations, to deliver a diverse dining program at Charlotte Airport.
This contract will result in several enhancements to existing restaurants as well as some new and exciting restaurant locations. Additional brand details will be available over the next several months.
“We are extremely excited to have the opportunity to continue evolving the dining program at Charlotte Douglas International Airport,” said HMSHost Vice President of Business Development Stephen Douglas. “We have big plans to enrich the offerings at the airport with new and innovative concepts, while also continuing to deliver our popular restaurants that travelers have come to love.”
In addition to the award-winning restaurants mentioned above, HMSHost has been recognized by the industry as the top provider of travel dining with awards such as 2016 Best Overall Food & Beverage Operator (for the ninth consecutive year) and Food Operator with the Highest Regard for Customer Service (for the seventh year) by Airport Revenue News.